Office Policies

Office policies, scheduling information, and practice guidelines.

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Support

At Touchstone Trauma Therapy, I provide deeply personalized, trauma-informed care for clients seeking a thoughtful and effective path toward healing. My practice is designed to offer a calm, private, and supportive therapeutic environment where individuals, couples, and teens can engage in meaningful inner work with depth, intention, and care.

Empowerment

I believe therapy should be both clinically grounded and highly individualized. My approach integrates evidence-based modalities with a nuanced understanding of trauma, creating a therapeutic experience that is compassionate, attuned, and tailored to the unique needs of each client. Every aspect of care is approached with sensitivity, professionalism, and respect for the complexity of each person’s healing process.

Growth

I am committed to offering a standard of care that feels both deeply supportive and exceptionally intentional. My goal is to help clients move beyond patterns of distress and toward greater clarity, resilience, emotional balance, and lasting well-being. Through a refined, relational, and trauma-informed approach, I strive to create a space where genuine healing and meaningful transformation can unfold.

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Office Policies

Cancellation Policy 

I am so honored to be working with you! 

I do have a strict 24-hour cancellation policy. Why? This policy is important because, while a medical doctor can see 35 clients in a day, a therapist like me generally sees 6-7 clients. I reserve a full hour of our time for your session, and the clinical notes taken after our session. If a client cancels with less than a 24-hour notice, we lose an entire hour from our schedule. The 24-hour notice gives us a chance to fill that hour. 

What this means for you: You can cancel or reschedule an appointment at any time, as long as you give 24-hour notice. If you cancel an appointment with less notice or don’t show up, you will be charged the full fee for your session. Please understand this is an industry-standard for therapists. 

Resources for Emergency/Crisis 

We are not equipped to provide emergency psychiatric and/or medical services. If you need such services during and/or after business hours, you will need to dial 911 for an immediate emergency or contact more comprehensive centers in the community.

In the event of a medical emergency, a threat to your safety, or a threat to the safety of others, please call 911 for immediate assistance.

For your convenience only, we have provided the following additional resources that may be of assistance:

Good Faith Estimate

Notice to clients and prospective clients

Under the law, healthcare providers need to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your healthcare provider and any other provider you choose for a Good Faith Estimate before you schedule a service or at any time during treatment.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Fees & Insurance

We accept insurance from the following providers

  • United
  • Kaiser Permanente
  • Anthem Blue Cross
  • Optum

Cash Pay Rates

  • Individual Therapy: $165 for a 50-minute session
  • Couples Therapy: $165 for a 50-minute session | $195 for an 80-minute session
  • Family Therapy: $165 for a 50-minute session
  • Teen Therapy: $165 for a 50-minute session
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A Path to Healing and Happiness Start Here.

At Touchstone Trauma Therapy, seeking support is an important first step toward healing. Whether you are navigating Trauma Therapy, anxiety, or emotional overwhelm, this is a calm place to begin with trust, care, and intention.

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